fb001 Privacy Policy

1. Overview

fb001 ("fb001", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses the fb001 platform at fb001.one ("the Platform"). This Privacy Policy describes our practices regarding the collection, processing, storage, and disclosure of personal information in connection with the operation of the Platform and our services.

This Privacy Policy applies to all users of fb001, including registered players, visitors, and any individual who interacts with the Platform. By accessing or using fb001, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, please discontinue use of the Platform immediately.

fb001 acts as the Data Controller for personal data collected through the Platform. We process personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2. Data We Collect

fb001 collects personal data through your direct interactions with the Platform, automatically through your device and browser, and in certain cases from third-party sources such as payment processors. The categories of data we collect include:

3. How We Use Your Data

fb001 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and secure your fb001 account, including identity verification (KYC) as required by PAGCOR guidelines and Philippine anti-money laundering regulations.
• Service Delivery: To provide you with access to games, live dealer tables, sports betting, payment processing, bonuses, and all other Platform features.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard.
• Legal Compliance: To fulfil our obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal or unauthorised activities on the Platform.
• Responsible Gaming: To monitor gaming behaviour and proactively identify players who may benefit from responsible gaming tools or support.
• Customer Support: To respond to your enquiries, complaints, and feedback effectively and in a timely manner.
• Marketing: Where you have provided consent, to send you promotional communications about fb001 offers and updates. You may withdraw this consent at any time.
• Platform Improvement: To analyse usage patterns and improve the design, performance, and content of the Platform.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, fb001 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the Terms and Conditions you agreed to upon registration, including account management and transaction processing.
• Legal Obligation: Processing required by applicable Philippine law, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) reporting obligations, and tax requirements.
• Legitimate Interests: Processing necessary for fraud detection, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

fb001 does not sell, rent, or trade your personal information. We may share your personal data with the following categories of recipients, strictly as necessary to deliver our services or meet legal obligations:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and InstaPay receive transaction data necessary to process deposits and withdrawals.
• Game Providers: Licensed third-party game studios receive player identifiers to operate the games you access through fb001, under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law.
• Identity Verification Services: KYC and identity verification providers who assist in confirming player identities in compliance with regulatory requirements.
• Fraud Prevention Services: Third-party fraud detection and risk management systems used to protect the Platform and its players.

All third-party processors engaged by fb001 are contractually required to process your data only as instructed by fb001, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.

6. Data Retention

fb001 retains your personal data for as long as your account is active and for such additional periods as required by law or legitimate business necessity. Specifically:

• Account and identity data is retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years in accordance with Philippine Anti-Money Laundering Act obligations.
• Customer support communications are retained for a minimum of two (2) years.
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter as proof of prior consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with fb001's data destruction procedures.

7. Data Security

fb001 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Storage: Sensitive data at rest — including passwords and financial information — is stored using strong encryption algorithms. Passwords are never stored in plaintext.
• Access Controls: Access to personal data is restricted to authorised fb001 personnel on a strict need-to-know basis, enforced through role-based access controls.
• Two-Factor Authentication (2FA): Available for all player accounts to add an additional layer of login security via your registered Philippine mobile number.
• Regular Security Audits: The Platform undergoes regular penetration testing and security reviews by qualified third-party security professionals.

While fb001 employs robust security measures, no method of internet transmission or electronic storage is 100% secure. We encourage you to use a strong, unique password for your fb001 account and to enable 2FA.

8. Cookies & Tracking Technologies

fb001 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security cookies. These cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language, display settings) to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players interact with the Platform to help us improve its design and performance.
• Security Cookies: Used for fraud detection, bot prevention, and account protection purposes.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. fb001 does not use cookies to serve third-party advertising.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb001:

• Right to be Informed: The right to know how your personal data is being collected and processed, as detailed in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data fb001 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to fb001's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 15 business days in accordance with NPC guidelines.

10. Minors

fb001 is strictly intended for individuals who are at least 21 years of age, as required by Philippine gaming regulations. fb001 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, return any deposited funds to the payment source, and permanently delete the minor's personal data from our systems.

If you believe a minor has accessed or registered on fb001, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

fb001 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. When material changes are made, we will notify registered players by email to their registered address or through a prominent notice on the Platform prior to the changes taking effect. The effective date of the current version is displayed at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of fb001 following notification of changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the fb001 Data Protection Officer:

Email: [email protected]

Response Time: Within 15 business days of receipt of your request.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your rights under the Data Privacy Act of 2012 have been violated.